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Help setting up/advising int'l road warriors
Help! Need advice for how corporate headquarters can stay in touch
with their exec's wherever they go around the world:
Types of help sought:
1. Some type of knowledge-database/massive textfile (maybe with
graphics/pictures) that deals with road warrior questions
(see below). If you know of any downloadable files on CIS or
the Internet (via FTP or via Mosaic), please provide file
acquisition information!
2. Else, some type of handbook that does the same as #1.
3. List of minimal items to buy to competently equip an inter-
national road warrior (ALSO recommended places to order from
who have the gear on the shelve to sell/ship immediately).
4. Failing obtaining #1/#3 or #2/#3, a name of a consultant or
consulting company that can help with the above tasks. Even
if you do post info on items 1-3, if you know of a good con-
sultant, please post your recommendation. We do have a little
budget for paying a consultant.
Please reply by email to my personal mail box, I've posted this help
request to so many relevant CIS and Internet areas.
Types of questions our international road warriors have:
A. What international dialing services let me dial using a modem
without having to go through a voice-operator (ie, MCI in Germany
lets us dial direct to the states; ATT in Germany doesn't, a voice
operator always comes online)? A country by country, service by
service matrix or list would be great!
B. What modem init strings are needed for different countries/dialing
services? For instance, we found out this about Germany:
"I have been playing around with modems endlessly, and have
two tidbits that may be useful to you. I found that I need
to set ATB0&G1 to work with European phone systems. B0 sets
the phone communication standard (CCITT), and G1 sets the
use of guard tones to 550 Hz (I don't know what this is)."
C. When one has a choice of multiple long distance network carriers
to connect to Compuserve in a country, such as South Africa,
which carrier has the better reputation for connectivity ease;
line reliability?
D. Which is better; pocket modem or PCMCIA modem cards for broadest
international use? What brand/model # provides the broadest
modem support throughout the world? What paging/telecommunication
(radio) service is best recommended? Contact information, please.
E. What is a good fallback communication solution--ie, any good
message or verbal paging solution that works worldwide?
F. What is the best gateway/routing solution for a corporation who
uses CC:MAIL and is on the Internet and has a corporate Compu-
Serve account as well? How is it easiest for one to get his or
her mail regardless of where he or she is?
G. Are there any international technical help consulting centers for
dealing with connectivity problems--one knows that American
Express is always around for financial problems; how about who is
available (for a fee, of course) for connectivity problems?
H. I have an old PC Magazine laptop road warrior handout that is
about 6 pages long that shows a variety of things, including what
electrical adaptors to use in which countries. Who is keeping this
type of information updated and who is the best mail-order source
in the USA to obtain such adaptors/cords quickly and who know what
is needed for IBM Thinkpads, NEC Versas, or Toshiba notebooks.
I. We do have HP 200 palmtops too and am using it's CC:MAIL. Any
international users with HP 100/200 palmtop experience would be
appreciated too.
J. We're open to switching notebook brands for future purchases of
which their will be plenty of such purchases; does anyone have a
better recommendation for international traveling/support?
K. Anything that I may have left out?
I am posting this to the following places -- are there other good
places to post this to on Compuserve and the Internet:
Compaq, Toshiba, Thinkpad, Palmtop A, Palmtop B, HPHAND, WIRELESS,
LOTUSCOMM, TAPCIS, DVORAK on Compuserve
comp.sys.palmtops, comp.sys.laptops, comp.dcom.modems on the
Internet
Thanks!
--
Roleigh Martin, Rt. MN06-6130 Opinions are mine not UHC |
UHC, Advanced Technology AT&T/vmail: (612) 945-6529|
9705 Data Park Drive FAX: (612) 945-6502|
Minnetonka, MN 55343 Email: rol@lochness.uhc.com|