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Re: Help setting up/advising int'l road warriors (fwd)



Forwarded message:
>From glau@ccmail.com Tue Jan 31 20:17:37 1995
Date: Tue, 31 Jan 95 18:12:19 pst
From: glau@ccmail.com
Encoding: 180 Text
Message-Id: <9500317916.AA791605102@smtpgate.ccmail.com>
To: "cc:Mail Interest Group" <CCMAIL-L@VM1.ucc.okstate.edu>,
        Roleigh Martin <rol@uhc.com>
Subject: Re: Help setting up/advising int'l road warriors

(Posting to both the listserv and Roliegh's E-Mail address)

There's at least one document in the TAPCIS libraries on CompuServe that may 
contain information you're looking for:

[100111,2713]   Lib: 6
PHONE.PLG/Text  Bytes:   7409, Count:  253, 27-Sep-92

  Title   : Describes telephone plugs used around the world
  Keywords: MODEM RJ11 TEL.PLUG JACK EUROPE TRAVEL HOTELS

  A text file which details the telephone plug used in most of the countries
  of the world with additonal some hints for successful  international
  communications.
  
  Upload/Author Gordon Brown 100111,2713


And the following three files in the TOSHIBA libraries:
  
[76701,145]     Lib: 3
TRAVEL.KIT/Text Bytes:   6454, Count: 1370, 22-May-88

  Title   : Sysop Joan Phriedman's phamed phone-busting kit
  Keywords: PHONE PLUGS MODULAR HOTELS MOTELS TRAVEL TAP ALLIGATOR CLIPS
            CONNECTORS

  A description of the various phone cords and connectors I carry in my
  "travel kit", to be assured of being able to connect my modem regardless of
  the hotel phone setup.  With explanation of how all this stuff is used.
  The necessary equipment can be acquired at Radio Shack at low cost.  An
  ASCII text file; capture to disk via the R>ead command, or download with
  protocol.     Joan Friedman

[72662,3314]    Lib: 4
MOSCOW.THD/Text Bytes:  12143, Count:   31, 03-Apr-94

  Title   : Portable Computing in Moscow
  Keywords: MOSCOW RUSSIA PORTABLE COMPUTING

  Message thread initited by Yuri Meyrowitz, inquiring about
  portable computing in Moscow. Practical advice offered by Duncan Morrison
  and others. Timely and helpful information for anyone traveling to
  Russia with a portable computer.

[76702,310]     Lib: 4
LAPTOP.ZIP/Bin  Bytes:   8933, Count:  250, 14-Oct-94

  Title   : Laptop survival kit for people on the road
  Keywords: TRAVEL LAPTOPS MODEMS TOOLS HOTEL PHONES XRAYS CURRENT

  Information on use of hotel phones with laptops computers and
  modems, airport security, X-ray and magnetic hazards, foreign electrical
  power, tools and devices to carry, using computers in-flight. Incorporates
  most or all of the information in a number of previous files on CIS, and
  attempts to answer some of the most common questions by people traveling
  with computers. Upload by author, John Deakin.  Minor updates in 1994.


I know this topic periodically pops up in TAPCIS, TOSHBIA, MEGAHERTZ, TRAVEL and
in both the WinCIM and DOSCIM support forums as message topics and I believe the
CompuServe Magazine had a feature article on this topic about a year ago.  The 
other forums you mentioned may have similiar files in their Libraries.  The 
TRAVEL and the UK TRAVEL forums may have the audience you're seeking.

-- Gary



______________________________ Reply Separator _________________________________
Subject: Help setting up/advising int'l road warriors
Author:  "cc:Mail Interest Group" <CCMAIL-L@VM1.ucc.okstate.edu> at 
internet-mail
Date:    1/31/95 11:18 AM


---------------------- Information from the mail header ----------------------- 
Sender:       "cc:Mail Interest Group" <CCMAIL-L@OSUVM1.BITNET>
Poster:       Roleigh Martin <rol@UHC.COM>
Subject:      Help setting up/advising int'l road warriors 
-------------------------------------------------------------------------------

Help!  Need advice for how corporate headquarters can stay in touch 
with their exec's wherever they go around the world:

Types of help sought:

1.  Some type of knowledge-database/massive textfile (maybe with
    graphics/pictures) that deals with road warrior questions (see 
    below).  If you know of any downloadable files on CIS or the 
    Internet (via FTP or via Mosaic), please provide file 
    acquisition information!

2.  Else, some type of handbook that does the same as #1.

3.  List of minimal items to buy to competently equip an inter-
    national road warrior (ALSO recommended places to order from 
    who have the gear on the shelve to sell/ship immediately).

4.  Failing obtaining #1/#3 or #2/#3, a name of a consultant or
    consulting company that can help with the above tasks.  Even 
    if you do post info on items 1-3, if you know of a good con- 
    sultant, please post your recommendation.  We do have a little 
    budget for paying a consultant.

Please reply by email to my personal mail box, I've posted this help 
request to so many relevant CIS and Internet areas.

Types of questions our international road warriors have:

A.  What international dialing services let me dial using a modem
    without having to go through a voice-operator (ie, MCI in Germany 
    lets us dial direct to the states; ATT in Germany doesn't, a voice 
    operator always comes online)?  A country by country, service by 
    service matrix or list would be great!

B.  What modem init strings are needed for different countries/dialing
    services?  For instance, we found out this about Germany:

    "I have been playing around with modems endlessly, and have 
    two tidbits that may be useful to you.  I found that I need 
    to set ATB0&G1 to work with European phone systems.  B0 sets 
    the phone communication standard (CCITT), and G1 sets the 
    use of guard tones to 550 Hz (I don't know what this is)."

C.  When one has a choice of multiple long distance network carriers
    to connect to Compuserve in a country, such as South Africa, 
    which carrier has the better reputation for connectivity ease; 
    line reliability?

D.  Which is better; pocket modem or PCMCIA modem cards for broadest
    international use?  What brand/model # provides the broadest
    modem support throughout the world?  What paging/telecommunication 
    (radio) service is best recommended?  Contact information, please.

E.  What is a good fallback communication solution--ie, any good
    message or verbal paging solution that works worldwide?

F.  What is the best gateway/routing solution for a corporation who
    uses CC:MAIL and is on the Internet and has a corporate Compu- 
    Serve account as well?  How is it easiest for one to get his or 
    her mail regardless of where he or she is?

G.  Are there any international technical help consulting centers for
    dealing with connectivity problems--one knows that American 
    Express is always around for financial problems; how about who is 
    available (for a fee, of course) for connectivity problems?

H.  I have an old PC Magazine laptop road warrior handout that is
    about 6 pages long that shows a variety of things, including what 
    electrical adaptors to use in which countries.  Who is keeping this 
    type of information updated and who is the best mail-order source 
    in the USA to obtain such adaptors/cords quickly and who know what 
    is needed for IBM Thinkpads, NEC Versas, or Toshiba notebooks.

I.  We do have HP 200 palmtops too and am using it's CC:MAIL.  Any
    international users with HP 100/200 palmtop experience would be 
    appreciated too.

J.  We're open to switching notebook brands for future purchases of
    which their will be plenty of such purchases; does anyone have a 
    better recommendation for international traveling/support?

K.  Anything that I may have left out?

I am posting this to the following places -- are there other good 
places to post this to on Compuserve and the Internet:

Compaq, Toshiba, Thinkpad, Palmtop A, Palmtop B, HPHAND, WIRELESS, 
LOTUSCOMM, TAPCIS, DVORAK on Compuserve

comp.sys.palmtops, comp.sys.laptops, comp.dcom.modems on the 
Internet

Thanks!
--
Roleigh Martin, Rt. MN06-6130    Opinions are mine not UHC  | 
UHC, Advanced Technology         AT&T/vmail:  (612) 945-6529| 
9705 Data Park Drive             FAX:         (612) 945-6502| 
Minnetonka, MN 55343             Email: rol@lochness.uhc.com|



-- 
Roleigh Martin, Rt. MN06-6130    Opinions are mine not UHC  |
UHC, Advanced Technology         AT&T/vmail:  (612) 945-6529|
9705 Data Park Drive             FAX:         (612) 945-6502|
Minnetonka, MN 55343             Email: rol@lochness.uhc.com|
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