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One of the godd things about Linux is that you can always search on the net for a hacker who has solved whatever problem you have. In my experience, many commercial products have next to no tech support here in europe. One reason is that the market is strongly fragmented between different languages, and no single country can justify the cost for product expertise at the sales point. This is true for hardware true, as I have sadly learnt from my presently non-functional 720C, well within warranty, that sits and looks at me, reproachfully. Edmund.