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hi from the author, and thanks for all the good ideas! Could I ask responders to add a signature file, the firewall software here strips off the to's/from's and return path, all I see as a sender is tp750@... Anyhow, I am using ProComm Plus (very nice s/w. I think the best for DEC VT220 emulation!) and have the modem speed set to 38400. In the Windows setup, I have the COM port (Port 1 I think) set to 19200 which is the highest it offers in the radio buttons. Does this offer any clues? Simon >>I'm pretty sure that the only thing you need to do is tell your terminal >>emulation software to use a higher port speed - that's the speed that your >>software uses to talk to the modem. The modem is, of course, limited to >>14400 when it talks to another modem. Set the port speed to 38400 in your >>terminal emulation program and see if that makes a difference.