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We recently purchased 7 ThinkPad 755cx's from PC-Direct and were v. happy with their service, price, & support. They were willing to meet other vendors' prices plus have a great 30-day no questions asked moneyback guarantee. I have also had excellent luck w/ PC-Connection for software & peripherals. No experience w/ PC'sCompleat or DirectWare. Absolutely awful experience w/ USA-Flex and will never even consider them for anything again (they lied about software in stcok and caused major panic for key project). Lest you think I am biased my experience seems to be the norm based on comments I have seen on the 'Net (see comp.sys.laptops). Good luck Joe Wilson