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al sez: "....it is complicated a bit by the fact that ibm has different diskette policies for different countries/markets i believe....." ~~~~~ the policy ibm has expressed to me (usa) is that i have one of two chioces for rebuilding the disk image if i failed to make the diskette factory backups (which i did when i bought a 755cse). the choices were: 1) pay them $50 for a copy of dos, windows and mwave diskettes only. 2) pay ezserv $100 to take my thinkpad in, wipe out the hard drive & rebuild the image as it came in the box. i opted for #3, which is to go to my nearest dealer, buy another 755cse, build the diskette factory backups, then return it the next day under their 30-day no-questions-asked policy. having been down this road once, i highly reccommend it. : ) Michael J. Verne michael_verne@vmedia.com Systems Analyst, Ventana Communications Group, Inc. http://www.vmedia.com/michaelv/