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I received my 760CD in late december. Examining all the brochures PCDirect sent me with the machine, I clearly remember one offering the extended 3 years warranty "Gold Service" for $169. I was going to send it in after the holidays, but, when I went back to look for it, I could not find it anymore. I have spent the last 3 weeks navigating thru a maze of 800 numbers, with and average of 20 minutes on hold for each of them. Nobody at PCDirect and IBM mobile support or marketing groups seems to know about this extended warranty, or how to order it. Am I dreaming? Has IBM discontinued the service? Can anyone give me a phone number to get more informations or order the service before it is too late? Serenella Ciongoli