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I have a 755cx so maybe IBM has changed their service policy, but don't you get the 3-year EasyServe warranty with your 760? If so, how much better is the Gold Service that it would justify an extra $169? Also, As off January 1 PC Direct no longer sells ThinkPad's (at least ac cording to the Rep I spoke with last week). While they can still refer y ou to the proper resource, they are out of the laptop business. Pity because our company purchased our 7 755cx's, plus peripherals, from PCDirect and were generally pleased with the service and prices. I guess the independent dealers got greedy for the big markups TP's offeer and pressed IBM to give them everything. Joseph C. Wilson jcwilso@ibm.net Badger Valve & Fitting Milwaukee, WI