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Don, I have a 360C and therefore only walk-in warranty - but - I called the help line in Canada and they told me how to recondition my battery. i humored them by doing what they said, and of course, it didn't work. I called back and told them, then walked into the service centre. They swapped it for a new one no questions asked. Just another reason to buy IBM I guess... ACER on the other hand - well, that's another story in customer service. David S. Crombie 102035.3354@compuserve.com dcrombie@cadvision.com Don Whiteside wrote: > > A few people have reported success in getting IBM to replace their > batteries for their 750s under warr, and I was looking for some tips > on the best approach - one of my two batteries won't take a charge at > all and the other never gets above the yellow/orange light for "low" > charge. At $170 for the second one, I'd damn well like it to work! > > So those of you who called, did you call the standard 1800-772-2227 > and just tell them your batt was b0rked or what? > ========================================================================= > Don Whiteside, professional computer jockey. Kids, don't try this at home > Penis ownership is not a prerequisite to technological competence." - Me > =========================================================================