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"the first problem i have is really a sales problem. when i ordered the machine -- a 760EL -- i asked for a second drive to fit in the UltraBay(tm). when i got the system unpacked, i did indeed have a second drive, but i couldn't fit it in the UltraBay without an adapter device, which wasn't included and which i haven't seen any reference to in any of the IBM sales literature. i felt somewhat ripped-off, but i may have been unclear when i ordered the second disk drive that i wanted it for the Ultrabay specifically." The adapter is quite inexpensive, and is definitely listed in the parts catalog, so it is no secret. If you did not make it clear that you were ordering the hard drive for the ultra bay, then you certainly would not expect to get the adapter! As to changing things, I never bother with the silly covers at the front, and I have never had any trouble, that will solve a lot of the problems with changing things. My lid lies down PAST 180 degress, so that sounds odd (but my machine is a 760CD, which may be different).