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Below is the text of an article in this week's PCWeek On-line. The source is http://www.pcweek.com/news/0812/12ibm.html. > [PC Week Online] August 12, 1996 10:00 AM ET > IBM looking to solve > ThinkPad 760 bug > By Mark Moore > > ------------------------------------------------------------------- > > IBM may have finally pinpointed a fix for a > problem that has been locking up IBM ThinkPad > 760 notebooks when users try to type on > external keyboards. > > Some users of the ThinkPad 760 notebooks, which > started shipping last October, have complained > of intermittent errors, lock-ups and > spontaneous reboots that occur when they type > on keyboards connected to the notebook's > external keyboard slot. > > IBM officials initially attributed the problem > to the ThinkPad 760's optional docking station. > As a result, IBM several weeks ago had > distributed via the World Wide Web a temporary > patch that disabled the internal TrackPoint > when the system was docked. > > But officials now say the problem is related to > communications between the 760's TrackPoint > system and external keyboards. Although > officials could not provide a timetable for > when a permanent fix would be available, > sources close to the Armonk, N.Y., company said > a solution could be available by the middle of > next month. > > IBM is working on a temporary fix that would > require users to attach a short patch cable to > the external keyboard and to the TrackPoint > slot on the side of the ThinkPad 760, sources > said. > > The company is also developing a permanent > solution in the form of updated BIOS software > that users could download from IBM's technical > support forums on the Internet and other online > services, sources said. > > Despite these fixes in the works, some users > criticized IBM for its slow response in > addressing the ThinkPad 760 glitches. > > "When I first contacted IBM, it was the end of > May or early June; now here it is in > mid-August, and I have people all over the > organization asking, 'Where's my laptop?'" said > Glenn Morley, senior systems engineer at DPIC > Co., in Monterey, Calif. Copyright (c) 1996 Ziff-Davis Publishing Company. All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of Ziff-Davis Publishing Company is prohibited. PC Week and the PC Week logo are trademarks of Ziff-Davis Publishing Company. PC Week Online and the PC Week Online logo are trademarks of Ziff-Davis Publishing Company. ---------------------------------------------------------------------------- Tom Kustner Emjay Corporation System/LAN Administrator 725 W. Glendale Ave. Email: kustner@emjay.com Glendale, WI 53209-6509 USA Any opinions are mine and not necessarily those of Emjay's.