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On Fri, 30 Aug 1996, Ron Sakaguchi wrote:
> Oh oh. Are you saying that I should have kept my original clicky Lexmark
> keyboard instead of switching it out with a quieter Keytronics keyboard?
Yea, I was trying to say that. I think Rob too.
> >>> Robert Kasten <rbkast@ibm.net> - 8/30/96 1:45 PM >>>
> At 02:30 PM 8/30/96 -0400, you wrote:
>
> >> I had a rattling keyboard on my 755cx. IBM tech support suggested that I
> >> return it for replacement. I received the mailing box on Wednesday
> >> morning, shipped it out to IBM Wednesday afternoon, and had it back on
> >> my desk with a new keyboard this morning. IBM turned it around in less
> >> than 24 hours. Recognizing that a keyboard replacement is a no-brainer,
> >> IBM should still be congratulated on their exemplary service on this
> >> repair. They even cleaned the display and case!
> >>
> >> The original keyboard was made by Lexmark. The new one is made by
> >> Keytronic. It has a similar feel to the Lexmark (when new) but is a
> >> little quieter. The finish of the plastic is slightly different than the
> >> original. Overall, it definitely is an improvement and worth the repair.
> >
> >Hmm... I wonder if they switched away from Lexmark to Keytronic for all
> >their new machines. Could be why the keyboard on my 760 is different.
> >Keytronic ... yuck.
>
> Yes they did. I have a 760E, and I find the new keyboards are horrible
> and chintzy.
>
> As I mentioned, I asked tech support about this and they said because they
> have a new keyboard supplier, the "feel" will be different than on the 755's.
> In fact, every tech-support person at IBM gives me the same spiel, but
> one even told me complaints about the "new" keyboard are quite common.
>
> I guess IBM felt that in keeping with tradition, they had to screw up their
> one last highly profitable division by cutting corners and getting greedy with
> the thinkpads. I hope they lose market share because of it, too. :)
>
> >[Yea, again ...I like the damn clicky 755 keyboards.]
>
> I didn't at forst, but then became accustomed to them, and then finally
> liked them.
>
> Bob Kasten
>
>
>
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