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Good day: I recently purchased a ThinkPad 365ED (Cyrix 5x86C-100, 8MB RAM, 540MB HD, 4XCD-ROM, 10.4" DSTN) running Windows 95. I have had the machine for about a week and a half now, and am fairly happy with it. However, I have the following questions: 1) Has anyone successfully upgraded the hard drive in on of these? I am trying to install an 810MB IBM DVAA-2810, and am having trouble getting at the drive. According to the manual, all I should have to do is remove a mounting screw from the base memory board and then remove the whole base memory board to get at the drive. However, I find that the base memory board does not want to budge, and I am reluctant to put too much force on it. It seems like there are some other clips to remove, but I don't know where. I called the IBM Help Line, but was informed that this procedure is not covered under my free support. For $3.50CDN a minute, I can call the 1-900 line to get assistance. I would rather spend the cash on having the Home Computing outlet do the swap for me ($27CDN), but thought I would check the list to see if anyone had suggestions. 2) Is this unit supposed to include the standard set of ThinkPad utility programs that seem to be included with ever other ThinkPad (battery monitor, display, power management, etc.) Some of these items can be controlled from the BIOS setup screen, but it is a bit of a pain to access this (go to a full-screen DOS shell and hit Ctrl-Alt-F11). I prefer the utilities I have on my 360Cs, and am wondering whether similar ones exist for the 365ED (or any other 365's for that matter). Thanks in advance... Cheers Rob Dickson dickson@nortel.ca