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On Fri, 08 Nov 1996 16:48:18 -0600, you wrote: "Comark is the same outfit that owns USAFlex who, IMHO, are a bunch of "liers and cheats (regular vistors to com.sys.laptops will generally "agree with this assessment.). I have excellent luck with PC "Connection, although I find their prices a little high than some "places. For the last year or so I have purchases virtually all of our "companies hardware and software through CDW in Chicago. Never had a "problem, good prices, and excellent availability. Their number is "800-319-4239. Ask (or punch in) ext. 7364 for Conner. he is first "rate! :-) It just goes to show you, huh? I lurk in comp.sys.laptops (I wrote the Portable Computing FAQ) and can't recall anything negative about USAFlex. I live in Chicago and can't stand CDW, though. I'm willing to admit that my problems with CDW stem from my being a local customer rather than a mail order one. They are totally incompetent and unprepared at the location on Grand Avenue. On 3 seperate occasions, I've gone there to buy something and not gotten it because it wasn't in stock. The 1st time, I said okay, maybe they don't keep a lot of stuff there, and I had to wait over the weekend for a RAM module (they don't open on Saturday) to be shipped in from the warehouse. They said in the future to check before noon and if they didn't have it they could bring it in before closing. The 2nd time, that's what I did. I called at 7am and asked if they had the item in stock. Yep, one left, according to their computers. I get to the store and discover they item was on "hold" for someone, but because this person might not show up, it was still on the computer. And they have no system for noting when something is on hold. I'm there at 10 minutes to close, can't they sell me this one and give the other person one from the warehouse tomorrow? No. The last time, I was told there was "one left." I asked the person to please, please call the store and make sure they weren't holding it for anyone. No, it's free and clear. Can you hold it for me? Suuuure. I get to the store. What, we don't stock those here, we'd have to get it from the warehouse. Well, the folks at the warehouse were mistaken. Sorry, but that's not our problem, call the main office if you have a complaint. You'll be pleased to know that CDW gives complainers free scratch paper; I'm sure I and other former customers appreciate this. These don't count the times I returned a defective modem a week after I got it and they tried to make me send it to the manufacturer rather than honor their own 30-day warranty. Or the time I returned a Quickcam (defective software) and was told "tough luck, buddy - that was over 30 days ago." The guy grudgingly apologized (well, he said he was having a bad day, but never actually said "sorry) when I pointed out I'd bought the camera the DAY BEFORE! Again, folks who've only dealt with them over the phone rave, and the catalog comes in handy for driving down places with price matching guarantees. But I've given up trying to get them to take my money. epbrown epbrown@enteract.com Laptop Central, home of the Portable Computing FAQ http://www.enteract.com/~epbrown