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In a message dated 97-03-13 00:49:05 EST, you write: << Subj: Bad experience with Index Computer Date: 97-03-13 00:49:05 EST From: cdvorak@pepperdine.edu (Charles Dvorak) To: thinkpad@cs.utk.edu CC: cdvorak@pepperdine.edu >From: eyrich@zedat.fu-berlin.de (Christoph Eyrich) >Subject: Who knows Index Computer Remarketing Inc.? > >Does somebody know something about Index Computer Remarketing Inc.? > >They appear to sell pretty cheap TPs, amongst other brand hardware, >as well as parts for current and old TP models. > >I've never heart of them before (which doesn't mean that much) but >I'd like to know if one should be careful. > >Thanks > >Christoph Eyrich >eyrich@zedat.fu-berlin.de > I ordered a NiMH new battery from Index Computer for $115 plus $8 shipping. I was told they were in stock and would ship one that night. Two weeks later I received a NiCad battery plus a receipt for a NiMH. I called and asked for a correction. I was told they were out of stock on the NiMH (lie no. 1). Seems they should have told me that the day I handed over my credit card number. Then they told me not to worry the NiCad would work fine in my TP701 (lie no. 2). If they wanted to sell me a NiCad, they should have adjusted the invoice. If I wanted another NiCad I would have ordered it. Finally, I pushed the envelope and suggested since they were obviously covering somebody's ass, they should let me ship it back COD. Not their policy... Lost my interest there. You, Index, or anyone else can flame me - go ahead. Even if they credit my card, they were unethical in my case. I wouldn't buy from them. Charlie Dvorak cdvorak@pepperdine.edu >> I don't blame you. I bought some paper for my Pentax PocketJet Printer from a place called ClubPC. The sales rep. sounded like he wanted to kick me off his line, even after a order for 1100 sheets. Then, I ordered it overnight, and they shipped only three "reams" (300 sheets), so I called back, they gave my a idiotic response, and I ended up having to have someone take me down to the nearest FedEx office to pick up the rest of the shipment, a week later. They only refunded 5 bucks or something ludicrous like that, and I never bought from them again. I also had problems with PCs Compleat. I bought an IBM PCMCIA Audio Adapter, and later on, TrackPoint III caps. I had them shipped overnight and 2nd day, respectively, and the said I have to sign for my packages, plus, they didn't refund any credits, and blamed me. Paul Khoury