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I've had what would appear to be the same problem and IBM has replaced the NiMH battery twice, maybe thrice - I don't recall at the moment. The problem is each time I call I get a different rep. and frequently a different answer for the same problem and I recall this happening with the battery problem. I would suggest you call again and see if you get a different reply. BTW, IBM only warrants the battery for 1 year ( it's the computer sans battery that has 3 years, not to mention 90 days for OS help). Hope this helps. On Mon, 7 Apr 1997, Raymond Arritt wrote: > The battery gauge on my Thinkpad 701C always reads 0 (zero) percent > regardless of how much the battery is really charged up. IBM Support > says this is because I have a NiMH battery and the BIOS only knows > about NiCads. I'm a bit skeptical, because it always reads zero on > the old NiCad also -- Support's explanation was "you have an old > NiCad battery that's probably dead." > > Does this ring a bell with anyone? The problem *may* have cropped up > after flashing the BIOS to version 3O, but I don't recall the sequence > of events closely enough to say for sure. > > Alternately, are there any third-party utilities that will give a > reliable charge indication? We use this machine for field work so > we really need to know whether the battery is good -- we won't always > be near AC power if the battery is flat. > > Thanks for any help. > >