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"... Now, how can I claim a warranty for it and the services that come with it. I received no warranty documents, but only a registration card. Was I shafted as far as warranty is concerned or can I still claim it? ..." ~~~~~ i have always thrown out all the warranty paperwork whenever i get laptops. your warranty isn't tied to the warranty card, it's tied to the serial number on the laptop. all you need to claim a warranty is a store receipt that shows the serial number. if you don't have a receipt, ibm will honor the warranty from the announcement date of the model you bought. for 701's this *should* be 3 years because i think all ibm's laptop announcements in the last few years had 3 year warranties, but i could be wrong. i've never bought a 701. call the helpcenter at 800.772.2227 and they should fix your mouse button. if you need to resort to the product announcement for a warranty date, not all the call takers have access to that information, so just tell them that their "one-point-five" (support level 1.5) can look it up in "hone." Michael J. Verne Systems Administrator, Ventana Communications Group michael_verne@vmedia.com http://www.vmedia.com/michaelv/ . . . . . . . . . . . . . . . Oz never did give nothing to the Tin Man that he didn't... didn't already have. (from America's debut album, Quadruple Negatives)