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Hold everything...the Modem cannot be replaced in the 701C since it is built into a DSP chip on the system board. If you put in a PC card modem, you will start an entire new set of problems that I don't have time to address. My suggestion is the following: REFORMAT THE HARD DRIVE. Do not install Plus! unless you have a compressed drive. If the drive is compressed, uncompress it. Your Bios is fine My experience with solving problems on the 701C is upgrades from Win 3.1 to Win/95, plus adding all the goodies is not the way to go. Therefore, back up your critical data, reformat using the Win/95 floppies, and then reinstall your applications. This will forgive a lot of "sins" and will ultimately make your 701C behave. If you want to play around before you do this, then remove the 701 modem via control panel...then shut down the machine (power off). Restart the machine and the modem will be found. If you still have problems, you could call IBM service. Personally, they are not much help. Good Luck. Bill in Bellevue, WA -----Original Message----- From: Paul Khoury <pkhoury@loop.com> To: ThinkPad List <thinkpad@cs.utk.edu>; Rick Floyd <rick@cs.duke.edu> Date: Saturday, September 27, 1997 11:30 PM Subject: Re: 701C modem hangs On Sat, 27 Sep 1997 23:13:06 -0700, Rick Floyd wrote: >The environment: 701C with retail upgrade of Win 95, Plus! dialup IP >support, and level 3O BIOS. > >The problem: The modem sometimes stops responding to dialout attempts - >particularly if a connection attempt is stopped while in progress or there >is a problem with the line. At this point it usually takes a power cycle to >restore the modem. > >The owner is talking about getting a new machine, but this seems a little >extreme. Is there a less drastic solution? > > rick > > Suggest to him/her to get a new modem, rather than replace the whole machine. Replacing the entire machine would be too extreme. Paul