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On Tue, 14 Oct 1997 18:31:03 +0200, Carsten Seibert wrote: >Hi, > >I ask this list a couple of days ago what possible solutions to my >problem with IBM Simply Speaking >Gold headset were. The mic power supplied by the Thinkpad was not >sufficient. This problem was >solved with an additional power supply (battery operated, between >headset and laptop). With that, >the mic worked great (e.g. for iphone). >Now I tried again to install the voice type software. Actually for the >first time, since it doesn't make >that much sense without a good mic ;-) >Pretty soon after starting the installation process, I got an error >saying that the program couldn't play >an audio file and that the software will not work without audio support. > >Well, I've NT4.0+SP3 and latest MWave drivers installed and all MS >multimedia apps + Adobe premiere work just great. So I called the IBM >help line and asked for advise. >After about 2 weeks (I was checking almost daily the state of my >problem) they finally told me today >that there is an incompatibility between their software and the MWave >hardware! >That was it! The box of the software even states that it supports an >MWave audio card. But no Thinkpad? >Are they not even supporting the in-house (i.e. "own") platform. > >I am really disappointed. "IBM, where do you want to go today?" > >Carsten > > Sounds like traditional IBM. Some stuff works great, other stuff, maybe not. They were ready to charge me just to REPLACE my defective Home & Away (on a lifetime warrany, BTW). And they couldn't help with the OS/2 Ethernet drivers, otherwise they'd have to charge me. Doesn't say that in the manual. Paul