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A real hard call on the service gamble...mine is also mushy but still functioning normally and, dreading service, I have put off the service until it is really a problem...I thought I was also having pc card socket problems but when that proved not so I deferred the service. Do we get used keyboards if the board needs replacement? Are new keyboard purchases possible with this nice keyboard? I am well aware that Paul hates it -and there may be others, but I like the feel of it and would consider the purchase of a new one if it came to that and it was a service upgrade of some kind. Bryan