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On Apr 14, 4:50pm, Don Whiteside wrote:
> Subject: Re: TCP/IP Connectivity to UNIX machines
> On Fri, 14 Apr 1995, Robert George wrote:
>
> > I've used both PCNFS and Chameleon/NFS. Chameleon is vastly superior to
PCNFS.
> I have the non-NFS version, and I have only these observations about it:
>
> 1) The newsreader _stinks_. No threads, ends lines with CR/LF instead of
> CR so people reading your postings from a unix box see this ^M at the end
> of each line
> 2) The system makes it difficult to switch from SLIP/PPP to a physical
> card. You have to open the config/dialer program, open a different config
> file, save the settings, close the program and then reopen it if you want
> to make a PPP call. (This is because of the way their system holds your
> IP number and the like. This is not true _if_ you use BOOTP on both PPP
> and physical connections)
> 3) Several of the utilities are iffy - the FTP client is not as good as
> WS_FTP, some others are weak.
Don,
Get the Chameleon 4.5 update, which just came out about a month ago. It
fixes *all* of the problems you mentioned!
> 4) Tech support is _HORRIBLE_. People I know have waited over a week for
> email responses only to get canned messages.
Agreed. I've often had to send repeated e-mail to get any kind of response. I
found that if you reply to the exact responder, instead of to the help address,
you get a little more personal, and *slightly* faster responses. The help you
do get generally is limited to the staff reading off of a checklist an engineer
gave to them.
On the other hand, this kind of problem is endemic to the PC marketplace in
general. A software house can't afford to put their software engineers on the
help line.
Robert
--
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| Robert George | Army Research Laboratory |
| robertg@assb01.arl.mil | AMSRL-SS-IC |
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For in much wisdom is much grief: and he that increaseth knowledge increaseth
sorrow.
--Ecclesiastes 1:18