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>Subject: Viking Platinum 16MB cards
>Date: Mon, 10 Jul 1995 14:54:51 -0600
>From: Stu Feld <sf311553@lance.colostate.edu>
>
>
>Recently, I posted about a problem I was having with a Viking Platinum 16MB
>card (I have a 755C/75MHz/540MB HD). When I plugged in the card, the machine
>recognized the full 20MB, but then gave an error code and hung. I then tried
>another card, with the same result. Various attempts to correct the problem,
>including upgrading the bios and booting with and without parity checking
>enabled, failed to help. I suspected that there was a problem with the memory
>socket, and since the machine was still under warranty, I had the dealer send
>the machine to IBM to be checked. Two days later, the machine came back from
>IBM with a clean bill of health (they did not have a Viking card, but tried IBM
>memory with no problems). After much wrangling with Viking over the phone, an
>un-named medium level manager-type person admitted that they had been receiving
>a number of complaints about the cards recently, and he thought that a bad lot
>of cards may have been shipped. To Vikings credit, however, they did manage to
>ship me a working card within the week (arrived today).
>
>I thought the folks on this list would like to know that there are apparently
>some bad Viking Platinum cards on the shelves. Viking does know about the
>problem, but I do not know if they plan on doing a recall of the bad cards.
>
>Regards,
>Stu Feld
>
Just thought I would contribute my 2 cents worth. I have a 755CX and just
upgrade the memory with a 16MB RAM card from Kensington. I've had no
problem and the IC DRAM card was cheap (I think), CDN $ 975.
I've had no problems so far but it seems to be working like a charm.
patrick
______________________________________________________________________
Patrick Hong Systems Management & Consulting Inc.
phong@phsmc.synapse.net (613) 769-1544
______________________________________________________________________