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> > My non-legal advice: > > On Sun, 15 Oct 1995, Derek V. Chan wrote: > > > Sooo....Micro Center, being an IBM repair center took one look at it and > > then EZ-served it to IBM. > > Does this mean Micro Center EZ-served it on their own, or that they > EZ-served it to IBM with your authorization? I had reported the problems to IBM before. They said, "you can send it in or drop it at an authorized IBM repair center..." I chose the latter since I live right next door to micro center. So...when I brought it there, i said to the lady, "They'll call if they have to swap the computer right? I have a hard drive in there..." "Yeah, we always call before doing anything like that." They apparently sent in my computer in under their name and my dock ii under my name. I don't understand what's happening. Anyways... The buck's being passed around. Who exactly do I speak with at IBM? I can't UNDERSTAND why they changed my hd when there WAS NOTHING WRONG with it that I could find! Furthermore, where the heck is my 32 Mb of RAM???? ARRGH -- Derek V. Chan chan4@fas.harvard.edu dchan@cybercom.net