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In a message dated 95-10-20 05:57:49 EDT, engjcc@gps.leeds.ac.uk (J C Cummings) writes: >> >> In a message dated 95-10-19 15:50:20 EDT, jokim@tuna.mit.edu (John H. Kim) >> writes: >> >> >I finally got to try one (for some reason it completely slipped my mind) >> >and I LOVE it! What was the part number and order phone number again? >> >----------------------------------------------------------------------------- - > >> I'm not sure exactly about the part number for the new Trackpoint caps >(Cat's >> Tongues) but here is the phone number for a free replacement cap from >IBM... >> 1-800-520-8765--- They request your model and serial number of your >Thinkpad. >> >> This is what IBM has to say for the caps... >> >> =============================================================== >> >> Dear Customer, >> >> Recently, IBM discovered that a small number of the smooth rubber caps used >> on some Trackpoint pointing devices found on certain models of ThinkPad >> computers may, over time, contribute to keyboard malfunction. >> >> To ensure the continued satisfaction of customers, IBM is offering ThinkPad >> owners a free replacement cap. IBM will provide customers with the >upgraded, >> no-slip rubber TrackPoint caps featured on IBM's latest ThinkPad models. >> >> Enclosed, you'll find a no-slip replacement cap. IBM recommends that you >> replace and discard the smooth cap presently in use on your ThinkPad. For >> further information call 800-772-2227 in the US; in Canada call >800-565-3344 >> >> We apologize for any inconvenience this may cause. >> >> Sincerely, >> >> IBM >> > > >Not that I want to press a point, but whom do I call? Is there a number for >the UK. I bought my tp750 at home in Canada, but I've been here a year, and >will be another 3 at least. ;-) > >Can someone give me the IBM UK (preferrably free) number? > >thanks. ----------------------------------------- I'm not sure about UK's number to contact about the new Trackpoint caps but here is the general technical support number: (I don't think it's toll free) (44)-81-940-6001 *The number in parentheses () is the country code.* -Mark M. (Mark3M@aol.com)