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Re: IBM Support
in other words, ibm would rather have us spend our money (and our
university's money) on compuserve rather than on thinkpads?
Alden S Klovdahl / alden.klovdahl@anu.edu.au / fax: +61 62 49 05 25
Sociology Arts / Australian National University / Canberra ACT Australia 0200
On Tue, 21 Nov 1995, Randy Whittle wrote:
> At 1:50 AM 11/21/95, Christopher Cunningham wrote:
>
> >I would like to make a suggestion on behalf of a large number of
> >ThinkPad users who have access to the Internet although not
> >necessarily through Compuserve. I would like to suggest that IBM
> >release software updates to its ftp/Web site with the same degree of
> >timeliness that it releases software to the Compuserve support forum.
> >Most recently, IBM has released Win95 MWAVE drivers on Compuserve but
> >failed to put them on the ftp/Web site (it is also interesting to note
> >that IBM also releases software updates to Compuserve before posting
> >on its own dialup BBS).
>
> I just thought I'd ad a couple of pennies in here... :)
>
> You and the list may or may not be aware of this, but basically
> everytime someone logs into Compu$erve and goes to the IBM forum--IBM makes
> a little chunk of change. For *very* many companies, Compuserve is a
> profit center--a little money machine. Compuserve splits a portion of the
> fee to the companies with forums on Compuserve, because they know when
> people go into those forums, that is the reason for calling Compuserve in
> the first place.
>
> Given this information, its not particularly rational for IBM to
> steer anyone to its BBS or an FTP site--the bottom line is that they make a
> buck when you dial in to Compuserve. I'm sure they'd prefer that you call
> Compuserve!
>
> ----- ____________________________
> Randy Whittle whittle@usc.edu | WWW Hope Page: |
> USC Graduate School of Business (Fight on 'SC!)| http:// |
> "Did you really think you could call up the | www-scf.usc.edu/~whittle/|
> Devil and ask him to behave?" ----------------------------
> -Fox Mulder on T.V.'s "X-Files" speaking to an occult practitioner
>
>
>