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Not good... I believe 301 is the system board lobotomy message. That would explain the 0KB message when she's supposedly got 8MB installed. You may want to call 800-772-2227 and explain the situation to the tech rep. IBM's a big company, there actually may be a service center near your friend. I doubt she'll get a 24hr turnaround, tho. -Ted At 03:33 PM 2/13/96 -0800, Steve Schiller wrote: >Hi and thanks in advance. > I just recieved a phone call from an associate who is now isolated in >Africa. Her notepad won't boot - thus no E-mail. Here are the symptoms. >On power up she gets: > KB OK > 1111-301 > Beep, beep (2 beeps) > Then an error message box stating that she had an 00301 error > and then Error Test. NO restart > The machine then freezes. > >She says that she has an IBM Thinkpad model 380C with 8mb of ram > >Any help would be appreciated. I will call her back soon from the United States. > >Thanks again. > >Steve >> ******************************* Ted Frederick Strategic Programs Manager Worldwide Practice Management Cadence Design Systems, Inc. V:408.894.2275 F:408.894.3484 *******************************