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My first thinkpad a 360CSE worked fine, no complaints. My 2nd and current one, a 755CSE has had it's screen die 3 times now. In each case I had to spend weeks kicking and screaming until repair people would get a new screen and fix it. The same is true this time. The 2nd time I would call the Boulder parts center every day and get the work order reraised to the highest priority. I sure didn't feel like a customer, IBM had pretty much baffled itself into silence. The 1 day service is a joke(call and back it and they'll say 3 days). And onsite costs extra. I just drive to the fixit place now and sit there while they replace the screen. With this go around I'm 10 days into it and haven't seen a replacement yet. At least the IBM warranty system decided to quit replacing just the screen, and replace the components that may be causing the screen to fail so frequently. Would I buy a Thinkpad again? The extra money you pay "because it's an IBM" counts as $0 extra value to me, thus probably bumping out IBM. Because I don't see IBM Service as any better than the rest. The 800 tech support number doesn't have a clue... It's a shame because the hardware is sooo good! Simon ///************************************************************************** // /// Simon Maufe ||| MAUFE@TWEETY.DIGSYS.COM // /// Daugherty Systems ||| 314-432-8200 office // /// St Louis ||| 314-257-8018 home // /// ||| 314-694-3207 client office // /// All opinions and thoughts are mine and not those of my employer or client / /// Use anything in here at your own risk \\\ \\\************************************************************************** \\