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feh! anyone here have that bitching and moaning i sent to the list in september/october when IBM and Micro Center screwed me over on my RAM and my HD? this pales in comparison (not that i don't feel for you dude...) >Return-Path: owner-tp750@cs.utk.edu >From: Ivo Welch <ivo@next.agsm.ucla.edu> >Date: Thu, 15 Feb 96 13:54:39 -0800 >To: tp750@cs.utk.edu >Subject: Bad experiences with IBM 755CX >Cc: sgutman@agsm.ucla.edu, eschwart@agsm.ucla.edu >Reply-To: ivo@next.agsm.ucla.edu > > >I just wanted to share my experience with my IBM 755CX. > >First time, the 755CX broke within 2 months of usage---the display had to be >completely replaced. Because it happened in the UK, I had to pay about $100 >to get the machine to and back from IBM, and lost a week's usage. > >This time (4 months after purchase), the hard disk broke completely (lost >about 10 days of work). An engineer came out, took the hard disk with him. >Got me a replacement hard disk within a week. Get this: the replacement came >without a system. So, I got a copy of MSDOS and started building the >system. Unfortunately, the 755CX is not compatible with plain Windows for >Workgroups (the mouse is moved, the hard disk locks up). No go---I need to >start again. > >So, I spent the last 5 days, calling the service engineer, calling 5 1-800 >numbers through which was rotated around for hours, and I finally found out >that there is a recovery disk (from Paul Rubin from this mailing list). But >of course, IBM wants $50 to ship me the CD-ROM. If I do not have a cd-rom, I >can now pay $100+s/h to ship the *entire* computer (not just the HD) to IBM, >and I will get it back sometime. It is not so much the money, but the way >IBM is handling this---after 10 days of no machine usage, I have to spend not >only time and effort to get the base machine back to how I bought it, but I >also have to spend money. What a fabulous 3-year on-site warranty! > >Now, I hope that when the CD-ROM arrives, it will need to run off a PCMCIA >installed MSDOS system, and replace it. This will be an interesting >experience in itself... > >Well, I am going to recommend Toshiba next... > >/ivo > >