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Re: battery replacement under warr?



"...Sometimes, I see that there are different serial numbers / part numbers 
given
on IBM products that are essentially identical. I'm not exactly sure, but
this might be why you can order a part as a "spare" opposed to one that might
be a "second" battery...."

~~~~~
the two part numbers are:

1) the part number-- used for ordering a part from pc direct (some retailers 
also use ibm part numbers), and

2) the fru (field replacement unit) number-- sometimes referred to as the 'fru 
part number,' which can be confusing.  fru numbers were intended to be used 
only by ibm'ers to call their parts department in boulder, co. when they need 
something to perform warranty service.  that system has evolved to one where 
any customer can call boulder parts and order using the fru (assuming it's 
still in boulder.  it may have moved).  last time i tried this, both sides were 
adamant about which number you use.  boulder knew nothing of any number other 
than a fru & pc direct knew nothing of any number other than a pn.  neither 
could give you the other number for your part.

the confusing part is that the fru is often written on a part as 'p/n' rather 
than 'fru'.  the funny part is that there's often a price difference between 
the two.  i seem to recall that fru's from boulder were usually cheaper.  don't 
remember the phone number for bouler parts, but pc direct can probably give it 
to you.


Michael J. Verne
michael_verne@vmedia.com
Systems Analyst, Ventana Communications Group
http://www.vmedia.com/michaelv/
Saying Yahoo or Lycos is your favorite [web] site is like saying the Yellow 
Pages is your favorite book.
   --John Dvorak, PC Computing:  March '96