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Re: battery replacement under warr?
"...Sometimes, I see that there are different serial numbers / part numbers
given
on IBM products that are essentially identical. I'm not exactly sure, but
this might be why you can order a part as a "spare" opposed to one that might
be a "second" battery...."
~~~~~
the two part numbers are:
1) the part number-- used for ordering a part from pc direct (some retailers
also use ibm part numbers), and
2) the fru (field replacement unit) number-- sometimes referred to as the 'fru
part number,' which can be confusing. fru numbers were intended to be used
only by ibm'ers to call their parts department in boulder, co. when they need
something to perform warranty service. that system has evolved to one where
any customer can call boulder parts and order using the fru (assuming it's
still in boulder. it may have moved). last time i tried this, both sides were
adamant about which number you use. boulder knew nothing of any number other
than a fru & pc direct knew nothing of any number other than a pn. neither
could give you the other number for your part.
the confusing part is that the fru is often written on a part as 'p/n' rather
than 'fru'. the funny part is that there's often a price difference between
the two. i seem to recall that fru's from boulder were usually cheaper. don't
remember the phone number for bouler parts, but pc direct can probably give it
to you.
Michael J. Verne
michael_verne@vmedia.com
Systems Analyst, Ventana Communications Group
http://www.vmedia.com/michaelv/
Saying Yahoo or Lycos is your favorite [web] site is like saying the Yellow
Pages is your favorite book.
--John Dvorak, PC Computing: March '96