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"...If the problem were with the ports, then the modem wouldn't have been able to negotiate any protocol at all, let alone fail finding a compatible one, right?..." ~~~~~ you're right. i missed the part where he said it dials. the message i was getting was right after the password screen, but before dialing. Michael J. Verne michael_verne@vmedia.com Systems Analyst, Ventana Communications Group http://www.vmedia.com/michaelv/ Computers in the future may weigh no more than 1.5 tons. --Popular Mechanics, 1949