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On Fri, 31 May 96 08:45:59, Gabriel Ash wrote: >On Fri, 31 May 1996 01:26:44 -0400 (EDT), Daniel Kim wrote: >>On Thu, 30 May 1996, John H. Kim wrote: >> >>> Please reply before 4:00ish on Friday the 31st. It seems IBM is >>> tightening down on their liberal repair policies. This past week I >>> sent my TP701C in for service for the following: > >I cannot really give much helpful advice because I have no relevant experience. >But I would like first to thank you for sharing this important information with the >group. Second, I would like to ask you to post this information also in the relevant >newsgroups. In my decision to buy IBM, people's warm recommendations regarding >IBM warranty services, posted on these groups, and lack of posting that retold horror >stories, was a major factor. In the near future I will let IBM know that the chances >my next machine will be IBM are negatively proportionned to the presence of stories >such as yours on the Internet. I guess I will not be the only one, so maybe IBM will >rethink its strategies, and if not, some other computer producer will get the idea that >the rule have changed, buyers can today exchange information easily. > > >------------- >Gabriel Ash >Notre-Dame >------------- > > ------------- Gabriel Ash Notre-Dame -------------