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I've had good experiences with the return policy of this company: My original laptop was a Toshiba, bought from PCs Compleat. When it turned out to be unsatisfactory (power management was absurd, but that was the design) they accepted it back without any hassles, and promptly credited the card I had purchased it with. If only more companies behaved so well.... Howard Simpson At 04:06 PM 7/31/96 -0500, James Gramling wrote: >Does anyone have any experience in trying to return thinkpads or other >portables to PCs Compleat? They tell me they have a satisfaction guarantee, >ie, you can send it back for any reason or no reason, as picky as one dead >pixel on an active matrix screen. Has anyone else tried to do this, and >were you successful? Many thanks, > >Jim Gramling > > >