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Also had good experience with return; only loss is their shipping charge and your cost of return. BUT! They're now part of CompUSA. Therefore sales tax in many more states... At 03:28 PM 7/31/96 -0700, you wrote: >I've had good experiences with the return policy of this company: My >original laptop was a Toshiba, bought from PCs Compleat. When it turned out >to be unsatisfactory (power management was absurd, but that was the design) >they accepted it back without any hassles, and promptly credited the card I >had purchased it with. If only more companies behaved so well.... > >Howard Simpson > >At 04:06 PM 7/31/96 -0500, James Gramling wrote: >>Does anyone have any experience in trying to return thinkpads or other >>portables to PCs Compleat? They tell me they have a satisfaction guarantee, >>ie, you can send it back for any reason or no reason, as picky as one dead >>pixel on an active matrix screen. Has anyone else tried to do this, and >>were you successful? Many thanks, >> >>Jim Gramling >> >> >> > > >