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At 01:03 PM 8/1/96 -0400, billy@mix.com wrote: >> I do not have any first hand experience, however, there was a discussion >> in another forum relative to returns to PCs Compleat. The bottom line >> was the first time you make a return there's no problem and perhaps even >> the second time however after that your "black listed" and they will >> either not sell to you or will not allow you the unconditional return [...] > >I've bought from them once by COD - they wanted a fax of the check >I'd use to pay for it before they would ship. I imagine it's not >an easy business to be in but even so this really was a surprize to >me. Other than that I have no complaint - prices were good, delivery >was fast, etc. I usually use COD as that way no one gets paid until >I get my goods (hopefully it inspires them to ship faster). Hmmm... Paying by credit card gets you the same protection without the hassle. I don't understand why you wouldn't do that. One associate of mine bought a Thinkpad 701 direct from IBM, complained immediately about the fact that it wouldn't sit flat on a table (it wobbled), held payment from the credit card company, and held onto the original machine while he was shipped a new one. Same problem. Eventually, he got a 755CX and returned the 701 and released payment. But, just shows what you can do! ssh -- Steve Hultquist Founder Worldwide Solutions, Inc. Web, Internet, LANs, WANs, Routing, Switching, Unix, PCs, NT, 95, OS/2 Network and systems provider for JavaOne http://www.wwsi.com/ 303.581.0800 Boulder, Colorado, USA