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RE: Known Design FLAW in Select-A-Dock !!!
I am having the same problem with the 760ED and a DOCK1.....
I am glad I am not alone!!!! :-)
Gary
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From: Victor K. Lundell, DDS[SMTP:vkl@acsu.buffalo.edu]
Sent: Monday, August 19, 1996 9:54 PM
To: ThinkPad List
Subject: Known Design FLAW in Select-A-Dock !!!
I have a TP 760 ED and a Select-A-Dock. Here's the problem...when docked
and powered on (by pressing the TP power on switch) the power to the
Select-A-Dock comes on, but the system doesn't always boot...it just sits
there with the power indicator on. To get it to boot, I have to repeat the
power on-off-on sequence several times. Having deemed this to be
unacceptable, I sent both my TP and Select-A-Dock to EASY SERV twice...the
first time they replaced the TP system board, but that didn't fix the
problem. The second time, the technician said that the problem stems from
a known design flaw in the Select-A-Dock, but IBM has NO FIX FOR IT! I
find this completely unacceptable. I paid $7k plus for this system (TP and
Dock) and this is the response from IBM??? Frankly, I was shocked. Is
anyone else having this or similar problems? How can I escalate within IBM
for resolution?
Vic Lundell
(vkl@acsu.buffalo.edu)