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On Fri, 30 Aug 1996, Ron Sakaguchi wrote:
> I had a rattling keyboard on my 755cx. IBM tech support suggested that I
> return it for replacement. I received the mailing box on Wednesday
> morning, shipped it out to IBM Wednesday afternoon, and had it back on
> my desk with a new keyboard this morning. IBM turned it around in less
> than 24 hours. Recognizing that a keyboard replacement is a no-brainer,
> IBM should still be congratulated on their exemplary service on this
> repair. They even cleaned the display and case!
>
> The original keyboard was made by Lexmark. The new one is made by
> Keytronic. It has a similar feel to the Lexmark (when new) but is a
> little quieter. The finish of the plastic is slightly different than the
> original. Overall, it definitely is an improvement and worth the repair.
Hmm... I wonder if they switched away from Lexmark to Keytronic for all
their new machines. Could be why the keyboard on my 760 is different.
Keytronic ... yuck.
[Yea, again ...I like the damn clicky 755 keyboards.]
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alster@interport.net allen@metaverse.com