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At 02:30 PM 8/30/96 -0400, you wrote: >> I had a rattling keyboard on my 755cx. IBM tech support suggested that I >> return it for replacement. I received the mailing box on Wednesday >> morning, shipped it out to IBM Wednesday afternoon, and had it back on >> my desk with a new keyboard this morning. IBM turned it around in less >> than 24 hours. Recognizing that a keyboard replacement is a no-brainer, >> IBM should still be congratulated on their exemplary service on this >> repair. They even cleaned the display and case! >> >> The original keyboard was made by Lexmark. The new one is made by >> Keytronic. It has a similar feel to the Lexmark (when new) but is a >> little quieter. The finish of the plastic is slightly different than the >> original. Overall, it definitely is an improvement and worth the repair. > >Hmm... I wonder if they switched away from Lexmark to Keytronic for all >their new machines. Could be why the keyboard on my 760 is different. >Keytronic ... yuck. Yes they did. I have a 760E, and I find the new keyboards are horrible and chintzy. As I mentioned, I asked tech support about this and they said because they have a new keyboard supplier, the "feel" will be different than on the 755's. In fact, every tech-support person at IBM gives me the same spiel, but one even told me complaints about the "new" keyboard are quite common. I guess IBM felt that in keeping with tradition, they had to screw up their one last highly profitable division by cutting corners and getting greedy with the thinkpads. I hope they lose market share because of it, too. :) >[Yea, again ...I like the damn clicky 755 keyboards.] I didn't at forst, but then became accustomed to them, and then finally liked them. Bob Kasten