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On Oct 14, 6:13pm, Steve Hultquist wrote: > Subject: Re: Introduction/IBM/NT4.0 > John, > > It is highly unlikely that you'll get any help from IBM by posting to this list > or the newsgroups. If you want help, please call the IBM service number that > you got with the machine. > > While there may be IBM people watching these groups, I suspect they are > technical folks and those that own Thinkpads for their own use, and these are > certainly not official service channels! > > ssh >-- End of excerpt from Steve Hultquist Steve, Thanks for the advice. I've called IBM several times during the last few months and probably got most of their 800 numbers memorized. With the Internet being used by more people around the world to exchange ideas and problems they encountered, I think it's great that I could find out about certain products problems and features by searching for them in newsgroups or mailing lists like this instead of listenning to the marketing hypes that companies put out in ads. Have you seen the recent postings regarding problems with USR modems? At my company, we search the newsgroups for anything that mention our company name to see if it's good or bad and to help peolple who needed it. With people's ability to make their problems known to millions of other users in an instant, I think it's one more weapon in the consumer arsenal and any company whom wanted to stay alive in this global economy should pay closer attention to what the customers are saying. I think I've said enough about this. Sorry if you don't agree but I believe in freedom of speech and open discussions. John Pham