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The phone lines (with LCD) that your modem was attached are probably digital phone line. Your company uses the NorTel PABX which, basically, has 2 kinds of extendion, digital and analog. Modem can only be used on analog phone line. Regards, Byron PS. Some models of the NorTel phone which have LCD display are actually analog phone. I did try one which can connect to 2 different parties at the same time. Eric Trepanier wrote: > > Hello everyone, > > I'm not sure I've got this right but here in our offices (Montreal), we > have two kinds of phones / lines. The first kind has a typical phone with > no LCD display. I can connect my modem (Mwave) in this line and dial out > without any problems. > > The other kind of line has a phone called "Meridian" with an LCD display > display to show Caller ID info (name / number). When I plug my modem in > this line, it doesn't work. Why doesn't it work and is there anything I > can do about this? > > My boss who also has a ThinkPad was waiting in a garage the other day. The > garage owner told my boss he could use his office to work while his car was > being repaired. My boss tried to use his modem to get his email, but it > just wouldn't dial-out. The phone in the office was the same kind of > "Meridian" we have here. This is a very annoying situation and my boss > wants me to find out if there is a fix for this... > > Thanks for any pertinent info... > > Eric