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Re: ThinkPad 760E/ED/EL/ELD Owners -- DIMM Adapter Problem



On Oct 22,  5:29pm, Robert J. Karp wrote:
> Subject: ThinkPad 760E/ED/EL/ELD Owners -- DIMM Adapter Problem
> If you have a ThinkPad 760 series machine (machine type 9546 or 9547),
> 
> AND
> 
> you have used BOTH of the sockets of the DIMM Adapter (i.e., 48Mb or 
80Mb
> installed RAM),
> 
> AND
> 
> you have observed problems with your machine locking up for no 
apparent
> reason,
> 
> BE ADVISED:
> 
> IBM has discovered a problem with the DIMM Adapter used in machine 
types
> 9546 (TP 760E/ED) and 9547 (TP 760EL/ELD).  I spoke with IBM Technical
> Support and then their Engineering department.  IBM is working on
> modifications to the DIMM adapter that will solve the problem.  NOTE: 
 this
> is NOT a BIOS problem that can be corrected via a flash update.
> 
> As of this morning, IBM anticipated the replacement DIMM adapter could 
be
> available by "early November".  I encourage you to contact Technical
> Support at 1-800-772-2227 to determine if indeed the DIMM adapter 
problem
> is what is causing your lock-up troubles.  If so, IBM will assign you 
a
> case number so that you can get into the que for the new adapters when 
they
> become available.
> 
> The only work-around for the problem in the interim is:
> 
> a) Remove one DIMM module so that only one of the two slots is used 
(this
> is the approach recommended by IBM), or,
> 
> b) Boot up to Windows 95 (I cannot comment on any other OS) and then
> restart the computer (don't cheat on this one with the shift key ... 
that
> won't work ... choose restart and let the machine go through POST 
again). 
> I cannot assure you this will work or explain why, I am only saying it
> works reliably for me.
> 
> Robert J. Karp
> rkarp@itis.com
>      -or-
> rkarp@mailbag.com
> 
>-- End of excerpt from Robert J. Karp

I've a 760ELD which only has one 8MB DIMM module on the memory card but 
the machine stills lock up. I even removed the memory card from the 
machine as one of the troubleshooting steps but that had no effect on 
the lock up problem.

John Pham