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Re: ThinkPad 760E/ED/EL/ELD Owners -- DIMM Adapter Problem
- To: "Robert J. Karp" <rkarp@itis.com>, "ThinkPad Users Group" <THINKPAD@cs.utk.edu>
- Subject: Re: ThinkPad 760E/ED/EL/ELD Owners -- DIMM Adapter Problem
- From: "John Pham" <johnp@lantronix.com>
- Date: Wed, 23 Oct 1996 14:57:38 -0700
- Comment: to {un}subscribe, send mail to thinkpad-REQUEST@cs.utk.edu
- In-Reply-To: "Robert J. Karp" <rkarp@itis.com> "ThinkPad 760E/ED/EL/ELD Owners -- DIMM Adapter Problem" (Oct 22, 5:29pm)
- References: <199610222230.RAA16634@tower.itis.com>
On Oct 22, 5:29pm, Robert J. Karp wrote:
> Subject: ThinkPad 760E/ED/EL/ELD Owners -- DIMM Adapter Problem
> If you have a ThinkPad 760 series machine (machine type 9546 or 9547),
>
> AND
>
> you have used BOTH of the sockets of the DIMM Adapter (i.e., 48Mb or
80Mb
> installed RAM),
>
> AND
>
> you have observed problems with your machine locking up for no
apparent
> reason,
>
> BE ADVISED:
>
> IBM has discovered a problem with the DIMM Adapter used in machine
types
> 9546 (TP 760E/ED) and 9547 (TP 760EL/ELD). I spoke with IBM Technical
> Support and then their Engineering department. IBM is working on
> modifications to the DIMM adapter that will solve the problem. NOTE:
this
> is NOT a BIOS problem that can be corrected via a flash update.
>
> As of this morning, IBM anticipated the replacement DIMM adapter could
be
> available by "early November". I encourage you to contact Technical
> Support at 1-800-772-2227 to determine if indeed the DIMM adapter
problem
> is what is causing your lock-up troubles. If so, IBM will assign you
a
> case number so that you can get into the que for the new adapters when
they
> become available.
>
> The only work-around for the problem in the interim is:
>
> a) Remove one DIMM module so that only one of the two slots is used
(this
> is the approach recommended by IBM), or,
>
> b) Boot up to Windows 95 (I cannot comment on any other OS) and then
> restart the computer (don't cheat on this one with the shift key ...
that
> won't work ... choose restart and let the machine go through POST
again).
> I cannot assure you this will work or explain why, I am only saying it
> works reliably for me.
>
> Robert J. Karp
> rkarp@itis.com
> -or-
> rkarp@mailbag.com
>
>-- End of excerpt from Robert J. Karp
I've a 760ELD which only has one 8MB DIMM module on the memory card but
the machine stills lock up. I even removed the memory card from the
machine as one of the troubleshooting steps but that had no effect on
the lock up problem.
John Pham