Intro/TP 760ED modem/ int'l calls

[<Anita_Goswami@oxy.com>]

          I'm new to the list and appreciate any assistance. I 
          support several others with 75x/760x models. 
          
          One user with a 760ED, 32MB RAM, Mwave 28.8 has multiple 
          problems with dialing.:
          
          1. Dialing from a hotel in US to electronic mail system in 
          US. Everything works fine. Calls again. Gets a dial tone, 
          begins to connect but does not complete the connection. The 
          modem generates a tone which does not stop until the 
          application is closed (cc:Mail Mobile). Retries and has same 
          problem. Any ideas?
          
          2. Found it very difficult to get a high speed connection 
          (14.4/28.8) while traveling abroad.  Does anyone have any 
          experience with this? We are involved in multiple countries 
          (throughout Asia, Middle East, Europe).
          
          Thanks again,
          
          AnitaG