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On Tue, 14 Jan 1997 19:34:59 -0600, you wrote: >I have some questions concerning my 760ED. > >After receiving my unit last Tuesday, the built in MPEG hardware worked >fine when playing the included CD sampler. However, after installing >Microsoft Internet Explorer 3.01 with ActiveMovie, the CD sampler would not >play the MPEG files. I fiddled around, unchecked all associations with >ActiveMovie, uninstalled it, and reinstalled all of the IBM MPEG and video >features (newest versions), all to no avail. The machine locks when trying >to play the clips. > >I called IBM tech support Friday.Their multimedia group handled the >problem. The guy said that this was not the first time he had heard of >this, and that he had previously tried to figure out the problem but he had >no idea how to. He said that ActiveMovie was the culprit, and that >uninstalling it never completely removes it. His two suggestions-1)Call >Microsoft (oh boy), or 2)Reformat and reinstall everything. > I'm guessing that you are running Windows 95. We have a machine running Windows 3.1, so my advice may be worth nothing, but... ...I had a problem with MPEG after installing Procomm Plus 3.0 on a Windows 3.1 machine. A problem that took a *long* time to figure out. On a Win 3.1 machine, the MPEG drivers need Win32s, which I had installed correctly. Procomm Plus tried installing its own copy of Win32s over the existing one and trashed it. Its "fixit" script didn't work either. I had to completely uninstall Win32s (which isn't hard *once* you know what to do) and re-install it from scratch. After that, things were fine. I don't know which drivers MPEG uses on a Win95 machine, but there seems to be little doubt the IE installation messed it up. Tom Kustner ---------------------------------------------------------------------------- Tom Kustner Emjay Corporation System/LAN Administrator 725 W. Glendale Ave. Email: tom.kustner@emjay.com Glendale, WI 53209-6509 USA Any opinions are mine and not necessarily those of Emjay.