SPONSORED LINKS
As some of you know, I lost use of my 701 for 2 months recently (December, January, part of February) while EZserve fumbled around trying to fix the machine. They finally gave up and sent me a (remanufactured) replacement, which I've now had for a few weeks. Well, this morning the video went haywire on the new machine (the screen is full of interference - jerking around, etc -even while displaying the memory test on bootup). So, now I get to start this whole process again:-( So, to Mike who is impressed with EZ-serve: I had the same reaction last August, when they rapidly fixed a video problem. Based on that (and some of my wife's experiences with an Aptiva and 2 TP360s) I used to use words like 'fabulous' when referring to IBM customer service and EZ-serve. I've now learned better: when they're good they're great, when they're not good they're abysmal. (I'm *very* lucky to have a second laptop, a new Micron, to fall back on; I'd be talking to a lawyer at this point had the machine been irreplaceable.) - David R.