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Hi, I just bought one from a reseller. The box it came in says that it is a reworked system. It came without a manual though :(. The right hand side track point button does not work :(. Apart from that, it seems to be OK. Now, how can I claim a warranty for it and the services that come with it. I received no warranty documents, but only a registration card. Was I shafted as far as warranty is concerned or can I still claim it? It was cheap, $975 including shipping (TP 701CS), and the reseller claimed that I could get a 1-year or 3-year warranty for it depending on the mood of the IBM bureocracy... Any help would be greatly appreciated. Thanks! Waldemar ----------------- Waldemar Puszkarz Waldemar's List: www.netservers.com/~waldemar/list.shtml On 7 Apr 1997, Michael Verne/VENTANA wrote: > "... Can anybody share experiences with me on refurbished Thinpads ? ..." > > ~~~~~ > yes, i much prefer them to the old, bulky thikpads. : ) > > when we were buying thinkpads, we were buying refurbs almost exclusively. big > price break vs. buying new. exact same 3-year warranty from date of purchase > as if they were new. availability is often actually better than new because > the models a couple steps down from the latest & greatest are always in high > demand & show up more often as refurbs at the outlet than new at ibm sales. > the downside is that they haven't always actually *been* refurbished, so 1 in 3 > has a problem that needs fixing. fortunately, in my experience, ezserv never > takes more than 3 or 4 days to fix them & get them back to me. > > as always, your mileage may vary. > > > Michael J. Verne > Systems Administrator, Ventana Communications Group > michael_verne@vmedia.com > http://www.vmedia.com/michaelv/ > . . . . . . . . . . . . . . . > We've all heard that a million monkeys banging > a million typewriters will eventually produce the > entire works of Shakespeare. Now, thanks to the > Internet, we all know this is not true. >