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Re: IBM Cracked Cases



John H. Kim says:
[...]
| > Because they keyboard expands, the case near the right LCD hinge
| > is very weak.  If the computer is open, it's tempting to pick it
| > up by this point since you can't pick it up by the keyboard.
| > Doing so will eventually crack it (mine has).
[...]
Tom Franklin says:
| I began to worry so I checked my other Thinkpad and found a crack on the
| hinge.  The hinge had been malformed and that caused it to rub the other
| part of the hinge.  A crack formed on one of the pieces that rubbed
| together.  Any idiot could see the crack was caused by the malformed hinge
| and not by misuse.  So I sent it back to IBM.  Guess what, "crack =
| misuse."  It got elevated to the same idiot in management who now said "I
| warned you before . . ."

My TP701c cracked just above the LED lights, probably because I picked it
up by the display one too many times, so when I opened it one day the lights
got crushed.  IBM claimed damage through misuse for the crack and even for
the bad power plug I asked them to fix at the same time.  Luckily I had
an extra insurance on the ThinkPad so I ended up paying "only" about US$100.


Bye,
-- 
Bjørn Stabell <mailto:bjoern@stabell.priv.no>
              <http://www.xpilot.org/~bjoerns/>