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I ordered mine the day it was announced (the 120Mhz 810MB 12.1TFT version). A year later, the only problems experienced was a flaky hard drive and a systemboard error. Easyserve replaced both on separate occasions with quick 2 day turnaround. Well, actually, the first time, they held it an extra day to replace a cracked hinge (I didnt notice it, but they called to get my ok first). They even replaced a screw for the memory cover that I had lost. All for free. I carry my TP560 around quite a bit. My business relies on it. Stay away from locally authorized repair places. They rarely have the parts and expertise. (A TP500 took over a month to fix! Too many excuses.) Rich Chong eyrich@zedat.fu-berlin.de on 06-20-97 04:51:48 AM To: thinkpad@cs.utk.edu cc: (bcc: Rich Chong/SHARE Inc) Subject: Reliability of TP 560? Now that we had a lot of comments on the 701 quality I'd like to know what the long-time users of the TP560 think about the reliability of their machine. I am still looking for a replacement for my 701 but I still don't know if the 560 were a good choice. It seems to me that the larger footprint makes it more `vulnerable' in whatever bag or rucksack it happens to be in... Regards Christoph Eyrich eyrich@zedat.fu-berlin.de