Re: defense of xjacks (was Re: ethernet/modem combo, thanks and summary)

[Jane Loyless <jloyless@netbox.com>]

>The MHz rep I spoke to when I returned my first modem (DOA) said
>they'd never had an XJack modem returned due to the XJack breaking
>off.  Of course this was in 1993...
>

I had one user who tripped over the phone cord and jerked the XJack out of
its socket, and I broke the little wires in my own once.  Both times,
though, I just called their support line, got an RMA number, FedEx'd the
broken one out to Utah, and got a replacement within 5 business days - no
hassle.

Jane