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jeff kiyoi wrote: > > You're going to love this. I get my Thinkpad back from EZ SERV and am > ready for my OS Upgrade since they gave me a new hard drive with > factory > specs on it. > I decided to go with 3.1 to 95 upgrade disks just to be safe. So to > make a long story short, the upgrade won't take and now it won't boot > saying files are missng and turns itself off. So I boot using F5 to > access the c drive. Keyboard freezes up. So I boot from an emergency > disk. Keyboard freezes up. So now that my 755 has been in to repair > 3 > times with the system board replaced TWICE, the processor card > replaced > TWICE and and the hard drive replaced once (loosing all my software in > the process) > The IBM software tech assures me this is bad hardware AGAIN and NOT > software. ( that's funny, I've had FOUR different EZ SERV techs > assure > me this is software not hardware:) So I need to contact a customer > service board that takes 5 business days to get a respose from (iv'e > not > had the thing working for more than a month now). I no longer trust > the > EZ SERV department for 755 models as I had who I was told was the head > tech Scott Tarbell > working on my machine who (aside from not returning my messages) not > even he could get it right . > Someone (David?) responded to me a while ago that IBM may replace a > unit > afetr 4 repairs so thats what I'll be shooting for. Anyways, I'd > apreciate the comments of anyone who has had experience in this area, > or > give me any of their experiences that I can use for ammo when I get in > touch with this customer relations board. > > Thanks, Jeff > elvislives@mindspring.com > and > blitzin@pacbell.net Try contacting Lyle Caldwell (caldwell@bellsouth.net). He hangs out a lot in the laptop newsgroup and has helped a lot of people resolve problems with their Thinkpad's. -- Richard M. Poniarski rponiarski@earthlink.net '95 BMW 318ti Sport The 318ti Site: http://home.earthlink.net/~rponiarski/ "If you have to ask..."