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> Moreover, one thing I have noticed about the two IBM notebooks I bought was > that it had a sticker on the back which stated ,"The product is refurbished > and contains USED parts." (capital letters are mine). I have bought many > refurbished products before in the past from many different manufacturers > such as Compaq, HP, NEC, Sony, etc. but none of them claim to use "USED" 'Claim' is the wrong word; you want 'admit' here. A refurbed product is used *by definition*. I've also bought lots of refurbed equipment from several manufacturers; some have cosmetic damage, some don't, some work perfectly, some have quirks not caught by the final inspection process. This is the price we pay for getting a good price. As long as the company fixes any problems that crop up, I have no problem with it. 2 years ago I bought a top-of-the-line NEC 15" monitor from their outlet store for $350 *including* air freight to Hawaii (about $50 worth of shipping); it arrived with a red scratch on the beige case. Maybe I should have sent it back:-) - David