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Hi Jason, I actually bought my 701CS from the IBM PC Factory Outlet and it was refurbished. Apart from a monumuental mix-up getting the thing to me in the first place, I haven't had any complaints. Mine has the sticker about the used parts as well. I've been very happy with it and found EZServe to be great as well. At 01:24 PM 9/9/97 -0500, Jason Lin wrote: >In the past two months, I have bought two refurbished Thinkpad 560 >(P100/8MB/810HD) from two different vendors. Unfortunately, both of >Thinkpads required repair upon my receiving them. (Fortunately, IBM's >EZServe was wonderful). I was wondering if others have had bought >refurbished IBM goods, whether they be Thinkpads or others products, and >encountered the same unfortunate circumstances. > >Moreover, one thing I have noticed about the two IBM notebooks I bought was >that it had a sticker on the back which stated ,"The product is refurbished >and contains USED parts." (capital letters are mine). I have bought many >refurbished products before in the past from many different manufacturers >such as Compaq, HP, NEC, Sony, etc. but none of them claim to use "USED" >parts. Furthermore, all of the non-IBM refurbished products I have bought >appeared new, physically- you couldn't tell them apart from a "new" product >with the naked eye. However, the two IBM's I received had some minor >physical blemishes. I was wondering if anybody knows anything about how >IBM "refurbishes" its goods. > >jason > >jasonlin@nwu.edu > ----------------------------------------------------------------------- Dale Chao Concord, California Primary Email: geige@usa.net -----------------------------------------------------------------------